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The role of web analytics in decision making
Web analytics is a key tool in the strategic decision-making process. It allows you to obtain accurate data on user behavior on a website, helping to identify which areas need improvement and which are performing well. Through these metrics, such as traffic, conversion rate, and visit duration, companies can make informed decisions that optimize user experience and increase the effectiveness of marketing campaigns.
Additionally, web analytics helps personalize content based on user preferences, contributing to increased customer retention and satisfaction. This data not only helps measure current performance, but also helps predict trends and make adjustments in real time, enabling quick and accurate decision-making.
Proper use of these tools makes it easier to identify problems before they become significant obstacles, optimizing resources and maximizing results. In short, web analytics not only measures the success of a website, but provides the basis for continuous improvement and long-term growth of a company.